Shipping + Returns

Shipping

Orders are shipped via USPS and you will receive tracking information as soon as your order is on its way. Standard orders are shipped via USPS Ground Advantage, Expedited orders are shipped via USPS Priority, and Express orders are shipped via USPS Priority Express. Thicket cannot guarantee delivery by specific dates!

International orders are shipped via your choice of USPS First Class International or UPS Worldwide Saver Express.

Returns

We want you to love your Thicket jewelry! If you don't for any reason we offer returns or exchanges on orders purchased directly from Thicket within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method. Thicket offers free return shipping for store credit and exchanges. The cost of return shipping for refunds to the original method of payment will be deducted from your refund. Please note that returns and exchanges are not available for custom work and gift cards.