Orders are shipped via USPS and you will receive tracking information as soon as your order is on its way. Standard orders are shipped via First Class and Expedited orders are shipped via Priority.
Please note that due to the impact of Covid-19 there are currently some occasional delays in USPS delivery. You can check USPS service changes at the USPS service alerts page.
We want you to love your Thicket jewelry! If you don't for any reason we offer returns or exchanges on orders purchased directly from Thicket within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method. Thicket offers free return shipping for store credit and exchanges, the cost of return shipping for refunds will be deducted from your refund. Please note that we're unable to offer returns on custom work and gift cards.